Sampling at intake
Every lot is sampled when it reaches the consolidation point. The sample is sealed and labelled with the supplier, the date and a lot reference, so that it can be traced back to a specific delivery.
Quality & compliance
Checks that happen before the container is sealed
Quality control is a sequence of small, recorded decisions: sampling at intake, moisture and grade checks, a retained sample, and a final inspection against the agreed specification.
Moisture and grade
Moisture is measured before baling or packing. Grade is checked against the specification agreed with the buyer — length and impurity for fiber, mesh and color for powder, size and ash for charcoal.
Retained sample
A second sample is kept for the buyer’s lot and stored after loading. If a dispute arises at the destination, it is settled against material rather than memory or photographs.
Pre-loading inspection
Before the container is sealed, the lot is checked again: packing condition, weight, labelling and the absence of contamination. Photographs are taken of the bales or bags as loaded.
Document check
Invoice, packing list and any required certificates are checked against the contract and the destination’s requirements before the originals are released to the courier.
What we do not claim
We do not publish organic, Fair Trade, ISO or GMP claims unless a valid certificate exists for the specific product and lot. If a certificate matters to your purchase, ask for it in writing and check the scope and expiry date — a certificate for a different product or a different factory is not a substitute.
Documents we can issue
Only documents we can actually produce are listed here. Availability is confirmed per shipment in the quotation.
-
Packing list
Issued per shipment with bale, pallet or bag counts and weights.
-
Commercial invoice
Issued per shipment, matching the agreed Incoterm and currency.
Standard export documents are prepared in Kupang; certificate availability is confirmed per shipment.
Certifications
No certification is claimed on this website until the certificate is on file and verified. Ask us for the current status before you rely on one.
Laboratory testing for food and herbal products
For moringa leaf powder and other food-grade items, we arrange third-party laboratory analysis against the parameters agreed with the buyer. Results are shared before shipment.
Tell us what you need to buy
Send the product, volume, destination port and Incoterm. You will receive a written quotation with specifications, packaging and lead time.